All error codes
cleanup_required
HTTP 422Not retryableA purchase step failed and automatic compensation did not fully clean up carrier inventory. The number is not active; support must reconcile.
How to resolve
- Contact support with request_id and operation id. Do not reuse the same offer.
Example response
JSON
{
"object": "error",
"code": "cleanup_required",
"message": "A purchase step failed and automatic compensation did not fully clean up carrier inventory. The number is not active; support must reconcile.",
"request_id": "req_example123",
"docs_url": "https://docs.statxt.com/api/errors/cleanup_required",
"retryable": false,
"recommended_action": "Contact support with the request_id and operation id. Do not retry the same offer."
}SDK handling
TypeScript
import { StatxtClient, StatxtApiError } from "@statxt/sdk"
const client = new StatxtClient({ apiKey: process.env.STATXT_API_KEY! })
try {
await client.messages.send({ ... })
} catch (err) {
if (err instanceof StatxtApiError && err.code === "cleanup_required") {
// A purchase step failed and automatic compensation did not fully clean up carrier inventory. The number is not active; support must reconcile.
console.error(err.requestId) // include in support tickets
}
}Public reference: /docs/errors/cleanup_required