All error codes

sender_inactive

HTTP 400Not retryable

The sender phone number exists but is not active/sendable.

How to resolve

  • Activate the sender in the dashboard, or choose another active number.

Example response

JSON

{
  "object": "error",
  "code": "sender_inactive",
  "message": "The sender phone number exists but is not active/sendable.",
  "request_id": "req_example123",
  "docs_url": "https://docs.statxt.com/api/errors/sender_inactive",
  "retryable": false,
  "recommended_action": "Activate the sender or choose another active number."
}

SDK handling

TypeScript

import { StatxtClient, StatxtApiError } from "@statxt/sdk"

const client = new StatxtClient({ apiKey: process.env.STATXT_API_KEY! })

try {
  await client.messages.send({ ... })
} catch (err) {
  if (err instanceof StatxtApiError && err.code === "sender_inactive") {
    // The sender phone number exists but is not active/sendable.
    console.error(err.requestId) // include in support tickets
  }
}

Public reference: /docs/errors/sender_inactive